A Tale of Excellent Service
On our trip, we booked with Southwest and ended up on an AirTran flight for the last leg of our
Read moreCustomer Service
Whatever happened to customer service?
If you haven’t noticed by now, I appreciate good customer service and get upset with poor service. I haven’t really
Read moreStop Scolding
As a person with a large medical team (six right now), a lot of time and careful planning goes into
Read moreBest Friend or Big Brother?
People tend to get creeped out when they learn of stores tracking their shopping habits. Like when Target can predict
Read moreFeeling Left Out
I’m back on the customer service, good communication, former car dealership employee platform. In late December, I traded in my
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