It’s the Thought that Counts
I’ve got to admit that I’m sick of hearing the raging debate about whether you should say “Merry Christmas” or
Read moreCustomer Service
I’m not a “miss”
I’ve been analyzing some of the things that bug me recently… so let’s chat about another one of my pet
Read moreTwitter as customer service
The customer has it figured out, but companies are neglecting it! Twitter is like word-of-mouth advertising (one of the fastest
Read moreSay Thanks!
Thanksgiving is coming up and more and more things are happening that make me realize how important it is to
Read moreEveryone has a story, mine was a rough day
The rough day started at 1:15 a.m. when I woke up thinking I was dying and Brad woke up thinking
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